Accommodation
Warning: Beware of fraudulent websites and booking agencies. Learn how to book safely here.
Block bookings have been made at select hotels close to the venue, the Aotea Centre, Auckland. Special rates (GST inclusive) have been negotiated. Room rates do not include breakfast unless otherwise specified.
MAKING A RESERVATION
Bookings should be made via the accommodation booking form by Friday 29 September 2023. After that date no guarantee can be made that rooms will be available. To secure your reservation, a credit card guarantee is required. This card may be charged in advance by the hotel to secure the reservation. To see a list of the terms, conditions and cancellation policies, please click here.
CHANGING YOUR RESERVATION
Please advise The Conference Company of any change to a reservation rather than contacting the hotel direct. Telephone: 1800 193 405 from Australia or +64 (0) 9 360 1240 from New Zealand Email: atc@theconferencecompany.com
EARLY ACCESS
If you have an early morning arrival and require an early check-in, you will need to reserve your room for the previous night.
GRAND MILLENNIUM
450m from the Aotea Centre, the Conference venue 
Address: 71 Mayoral Drive, Cnr Vincent Street, Auckland CBD, Auckland 1010
Free Wifi Parking Dining
Check in: 3pm / Check out: 11am
Located in the Auckland city centre, close to Queen Street shopping and the entertainment precinct. Facilities on site include a heated indoor pool, gym, business centre, Katsura Japanese Restaurant, Grand Millennium Brasserie and the Atrium Lounge.
Superior Double Room: $310 per night (x1 King bed)
Superior Twin Room: $310 per night (x2 King Single bed)
Breakfast: Buffet
breakfast rate of $33 per person per day
View the Terms and Conditions policy
FOUR POINTS BY SHERATON AUCKLAND
350m from the Aotea Centre, the Conference venue
Address: 396 Queen Street, Auckland CBD,
Auckland 1010
Free Wifi Parking Dining
Check in: 3pm / Check out: 11am
Superior
King Room: $279 per night (x1 King bed)
Room
size: 22-24sqm
Breakfast: Buffet breakfast rate of $28 per person per day
THE GRAND HOTEL BY
SKYCITY
400m from the Aotea Centre, the Conference venue 
Address: 90 Federal Street, Main Reception Entrance 110 Mayoral Dr, Auckland 1010
Free Wifi Parking Dining
Check in: 3pm / Check out: 11am
Situated within the SkyCity casino, hotel and convention complex in Auckland's Central Business District, this premium hotel offers onsite restaurants, a casino, a business center and function space, 24hr Room Service, as well as a gym, indoor lap pool, sauna and its own Spa - East Day.
Grand Deluxe Harbourview Room: $479 per night (x1 King bed or x2 Double beds)
Grand Deluxe Room: $399 per night (x1 King bed or x2 Double beds)
Grand King Room: $349 per night (x1 King bed or x2 Double beds)
Room size: 29sqm
Self-Parking (subject to availability): $35 per one entry and one exit per day. Please validate your parking ticket at hotel reception prior to exit
Valet parking (subject to availability): $55 each day (or part day)
MERCURE AUCKLAND QUEEN STREET
700m from the Aotea Centre, the Conference venue 
Address: 500 Queen Street, Auckland CBD, Auckland 1010
Free Wifi Parking Dining
Check in: 2pm / Check out: 11am
The Mercure Hotel rooms are 20sqm and have either a king bed or two queen beds.
All rooms have free WiFi, USB charging stations, television, tea and coffee making facilities, mini bar and an electronic safe deposit box.
On-site facilities include a Lone Star Bar & Grill. Room service breakfast or dine-in at The Basement. Located at the top of Queen Street and approx 9 minutes walk from the Aotea Centre
Standard King Room: $249 per night (x1 King bed or x2 King Singles)
Breakfast: Breakfast rate of $29 per person per day
Self-parking
(subject to availability): $35 per vehicle per night (2.1m height restriction)
View the Terms and Conditions policy
SUDIMA AUCKLAND CITY
600m from the Aotea Centre, the Conference venue 
Address: 63-67 Nelson Street, Auckland CBD, Auckland 1010
Free Wifi Parking Dining
Check in: 2pm / Check out: 11am
This is a new hotel in the heart of Auckland City. Facilities include onsite dining at Sudima's East Restaurant, complimentary wifi, gym access, and 24-hour reception and room service.
Superior King Room: $299 per night (x1 King bed)
Superior Twin Room: $299 per night (x2 Double bed)
Breakfast: Buffet breakfast rate of $35 per person per day
View the Terms and Conditions policy
Accommodation Terms and Conditions
- Prices are in NZ dollars and include Goods and Services tax of 15%
- A credit card guarantee is taken at the time of booking. The credit card will be charged by the hotel as specified below.
- Rates provided for each of the hotels are specific to the Conference dates only.
Four Points by Sheraton Auckland
- A credit card guarantee for the full stay is required to secure your booking. The credit card details submitted on this booking form will be securely transferred to the hotel to charge the full payment for your accommodation on or after Monday 2 October. If you make your booking after Monday 2 October, your credit card will be charged for your full stay immediately. A 2.5% credit card surcharge will be applied by the hotel.
- If you cancel your booking on or after Monday 2 October, or fail to check-in on the arrival date you have specified this payment will not be refunded.
- Room configurations are subject to availability. The requested configuration will be sent to the hotel but cannot be guaranteed.You will be asked to provide credit card details for pre-authorisation on check in. If you do not wish to use your credit card then alternatively you can pay a deposit on check in.
- You will be responsible for settling the remaining balance and any additional nights booked at the time of check in and any incidentals incurred upon departure. Please be advised the hotel will apply a 2.5% surcharge to all credit card payments. Payment by cash or EFTPOS will not incur a surcharge.
- Buffet Breakfast is available for $28.00 per day per person.Check-in time is 3:00pm. Check-out time is 11:00am.
The Grand by Sky City
- A credit card guarantee for the full stay is required to secure your booking. The credit card details submitted on this booking form will be securely transferred to the hotel to charge the full payment for your accommodation on Monday 2 October. If you make your booking after Monday 2 October, your credit card will be charged for your full stay immediately. The hotel will apply a credit card surcharge of 2.5%.
- If you cancel your booking on or after Monday 2 October, or fail to check-in on the arrival date you have specified, the credit card supplied as guarantee will be charged the full amount owed for accommodation. Room configurations are subject to availability. The requested configuration will be sent to the hotel but cannot be guaranteed.
- You will be asked to provide credit card details for pre-authorisation on check in. If you do not wish to use your credit card then alternatively you can pay a deposit on check in.
- You will be responsible for settling the remaining balance and any additional nights booked at the time of check in and any incidentals incurred upon departure. Please be advised the hotel will apply a surcharge of 2.5% to all credit card payments. Payment by cash or EFTPOS will not incur a surcharge.
- Self-parking is available at a rate of $35 per one entry and exit per day. Please validate your parking ticket at hotel reception prior to exit. Parking is subject to availability.
- Valet parking is available at a rate of $55 each day (or part day), unlimited access. Valet parking is subject to availability. Check-in time is 3:00pm. Check-out time is 11:00am.
Grand Millennium Auckland
- Credit card details supplied will be used to secure your reservation. Full payment will be required directly at the hotel on check in.
- If you cancel your booking on or after Monday 2 October, or fail to check-in on the arrival date you have specified, the credit card supplied as guarantee will be charged the full amount owed for accommodation.
- Room configurations are subject to availability. The requested configuration will be sent to the hotel but cannot be guaranteed.
- An extra person rate of $10.00 including GST applies when there are three adults sharing 1 Superior Room and using existing bedding.
- An extra person rate of $50.00 including GST applies when there are three adults sharing 1 Superior Rooms and requiring an additional rollaway bed.
- You will be asked to provide credit card details for pre-authorisation on check in. If you do not wish to use your credit card then alternatively you can pay a deposit on check in.
- You will be responsible for settling the remaining balance and any additional nights booked at the time of check in and any incidentals incurred upon departure. Please be advised the hotel may apply a surcharge of 2% to all credit card payments. Payment by cash or EFTPOS will not incur a surcharge.
- Buffet Breakfast is available at NZ$33.00 per person per day
- .Check-in time is 3:00pm. Check-out time is 11:00am.
Mercure Auckland Queen Street
- A credit card guarantee for the full stay is required to secure your booking. The credit card details submitted on this booking form will be securely transferred to the hotel to charge the full payment for your accommodation on Monday 2nd October. If you make your booking after Monday 2nd October, your credit card will be charged for your full stay immediately.
- If you cancel your booking on or after Monday 2nd October, or fail to check-in on the arrival date you have specified, the credit card supplied as guarantee will be charged the full amount owed for accommodation.
- Room configurations are subject to availability. The requested configuration will be sent to the hotel but cannot be guaranteed.
- You will be asked to provide credit card details for pre-authorisation on check in. If you do not wish to use your credit card then alternatively you can pay a deposit on check in.
- You will be responsible for settling the remaining balance and any additional nights booked at the time of check in and any incidentals incurred upon departure. Please be advised the hotel may apply a surcharge of 2% to all credit card payments. Payment by cash or EFTPOS will not incur a surcharge.
- Breakfast is available at NZ$29.00 per person per day.
- Car-parking is available for $35 per vehicle, per night (2.1m height restriction).
- Check-in time is 2:00pm. Check-out time is 11:00am.
Sudima Auckland City
- Credit card details supplied will be used to secure your reservation. Full payment will be required directly at the hotel on check out. If you cancel your booking on or after Monday 2 October, or fail to check-in on the arrival date you have specified, the credit card supplied as guarantee will be charged the full amount owed for accommodation.
- Room configurations are subject to availability. The requested configuration will be sent to the hotel but cannot be guaranteed.
- You will be asked to provide credit card details for pre-authorisation on check in. If you do not wish to use your credit card then alternatively you can pay a deposit on check in.
- You will be responsible for settling the remaining balance and any additional nights booked at the time of check in and any incidentals incurred upon departure. Please be advised the hotel will apply a surcharge of 2.5% to all credit card payments. Payment by cash or EFTPOS will not incur a surcharge.
- Buffet Breakfast is available at NZ$35.00 per person per day.
- Check-in time is 2:00pm. Check-out time is 11:00am.
Data Consent
What data do we collect?
Name
Organisation
Phone numbers
Email address
Postal address
Billing address
Why we ask for your consent
We are committed to protecting the privacy of all personal data you provide us for this event. The following statements describe what we are doing with your data and how long we store it. This ensures you are fully informed prior to you submitting your personal information for the event. By checking the "I give consent" box in the Data Processing Consent section of the form, you consent to your personal information being used, stored and disclosed in accordance with this Data Consent Policy.
Data Controller Contact
Organisation Name and Address: The Conference Company Ltd
Phone +64 9 360 1240 (New Zealand)
Email: atc@theconferencecompany.com
Nominated Data Protection Officer
Name and Title: James Brehaut, General Manager
Phone: +64 9 360 1240
Email: atc@theconferencecompany.com
Why are we processing your personal data?
We ask for your personal data to facilitate your participation in this event. Your data will be used solely for this event and possibly future events run by the host entity, and under no circumstances be sold or used for other purposes.
Third parties that may have access to your personal data
Your data may be shared with other logistical organisations and third parties in order to deliver this event. Only data required to undertake their specific role will be made available to them. The third parties may include:
| Organisations / 3rd Parties | Their role in delivering the event | Determination if data will be shared |
| Microsoft Azure | Cloud computing platform the events database is hosted from | All participants that are in the event database |
| Centium Software | Events database developers | All participants that are in the event database |
| SendGrid | email broadcast software | All participants that are in the event database |
| Windcave | Authorised ecommerce provider | All participants that pay via credit card (credit card details are encrypted) |
| Hotels | Contracted by The Conference Company as an accommodation provider for this event | All participants that are staying in a hotel booked through The Conference Company |
| Travel and transport agencies | Arranges participant transport to and from event | All participants that have all or some of their travel and transport organised by The Conference Company |
| Event organising and programme committees | Work with The Conference Company to deliver the accommodation for the event | All participants that are in the event database |
| New Zealand Tunnelling Society | The host entity that contracts The Conference Company to deliver the accommodation | All participants that are in the event database |
How long will we store your personal data?
Your personal data will be automatically anonymized 24 months after the conclusion of the 18th Australasian Tunnelling Conference. After this, your data will be stored only for purposes of communications regarding future events being organised by the host entity.
Personal data about your children
We ask for your children’s personal data if they are attending this event with you. If you are under the age of 15, we will only collect your personal information if we obtain the consent of your parent or legal guardian.
The right to inquire about your personal data
You retain the right to ask us about your personal data at any time. Please contact us at atc@theconferencecompany.com with any enquiries you may have.
The right to withdraw your consent
You retain the right to withdraw consent to use your personal data at any time. Please be aware that a withdrawal of consent before the start of this event means we will have to remove your personal details from the event database. Unfortunately, this may preclude you from attending the event as we do need to store your personal details for multiple event related purposes. Please contact us at atc@theconferencecompany.com with any enquiries you may have.
The right to forget or anonymise your personal details
You retain the right to request that we forget or anonymise your personal data. If you have attended any event with us, we will retain any financial, tax or event attendance records for reporting reasons, but will remove all personal data from our database, leaving an anonymised record for reporting reasons.
If we have provided your personal data to third parties we will inform these third parties that you have requested your data be anonymised.
Data Breaches
In the case of data breaches identified by anyone other than the Data Protection Officer, the identifying party must inform the Data Protection Officer of the data breach immediately. Once aware of a data breach, the Data Protection Officer will immediately put measures in place cease and rectify the breach and will report the breach to the supervisory authority within the applicable country within 72 hrs (e.g. the Privacy Commissioner in New Zealand or the Information Commissioner in Australia).
Our Data Privacy Policy
The Conference Company has a detailed internal Data Privacy Policy that is reviewed and updated periodically. Staff are trained in the policy as part of their induction and are kept abreast of changes as they occur.
Book Safely
WARNING: FRAUDULENT WEBSITES AND BOOKING AGENCIES
The conference industry is confronted with an increasing number of fraudulent websites that impersonate legitimate conference websites and booking agencies that are not authorised to make bookings for conference participants.
The Conference Company Ltd wishes to advise participants of the 18th Australasian Tunnelling Conference to be aware of possible scams and urges all participants to only use the official conference website.
The Conference Company Ltd is the only official accommodation agency for the 18th Australasian Tunnelling Conference. If you are contacted by any other company or agency offering accommodation for the conference, please note that these companies are not authorised to represent the 18th Australasian Tunnelling Conference in any way, nor do they have access to the officially contracted room blocks or rates.
Imitation sites and agencies invite meeting participants to supply their personal details including credit card information, in return for a promise to provide travel and accommodation. Please be aware that these unauthorised companies might not deliver what they promise, and in fact may not deliver anything to the conference participant at all despite charging the credit card.
If you have any questions around the legitimacy of a supposed meeting website, or are contacted by any such agency, please don’t hesitate to contact us at atc23@theconferencecompany.com or +64 9 360 1240.
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