Stream 2 Session #17: Co-creation of Health Services

Tracks
Plenary Room 2
Friday, August 21, 2026
8:30 AM - 10:30 AM
Plenary 2 (Ground Floor)

Details

Blending lived experience with practical models of participatory service development, this session showcases how co‑design, cultural frameworks, and community‑centred dialogue can enhance diabetes education and improve outcomes for people in vulnerable and culturally diverse populations.


Speaker

Mrs Kay Dean
Nurse Practitioner/ ADEA Board Director
ADEA

Chairperson

Biography

Prof Bodil Rasmussen
Professor
Deakin University

Chairperson

Biography

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Prof Mette Rothmann
Professor
Steno Diabetes Center Odense

Involving people with diabetes in vulnerable situations in the development of new services and technology

8:30 AM - 9:30 AM

Biography

Professor Mette Juel Rothmann is Program Leader for Diabetes Care and User and Public Involvement at Steno Diabetes Center Odense and Senior Researcher at CIMT at Odense University Hospital and the University of Southern Denmark. A Clinical Nurse Specialist with more than 20 years of experience in diabetes and endocrinology, her research focuses on empowering people with type 1 and type 2 diabetes through digital health solutions and evidence-based interventions. She uses participatory design to engage patients, relatives, and healthcare professionals in co-creating services and technologies and serves as Principal Investigator on multiple major studies.
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Mr Chris Lee
Consumer
Mindirrima Cultural Solutions

Culture, Community, Connection: Transforming Diabetes Education through First Nations Leadership and Lived Experience

9:30 AM - 9:45 AM

Biography

Chris Lee is a First Nations cultural leader and passionate diabetes advocate. Diagnosed with Type 2 diabetes in 2013, he worked across Aboriginal and Torres Strait Islander media, justice, and community-controlled health and wellbeing for more than 40 years. He was engaged as the inaugural National Manager for Engagement and Education under the inaugural Aboriginal and Torres Strait Islander education and engagement strategy at a national Diabetes advocacy organisation. He chairs the University of Sydney T1Diabetes First Nations Governance Committee and recently spoke at the International Diabetes Stigma Conference in Jaipur, India, promoting trauma-safe, culturally grounded approaches to diabetes care.
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Dr Heena Akbar
Senior Lecturer
The University of Queensland

Co designing diabetes care with Pasifika communities: culturally grounded approaches to service development

9:45 AM - 10:15 AM

Biography

Dr Akbar is a Senior Lecturer with the School of Public Health, Faculty of Health, Medicine and Behavioural Science at the University of Queensland. A respected Pacific researcher and community leader, Dr Akbar’s work centres Pacific knowledge systems, Pacific Health models, and Indigenous participatory methodologies to co-design and co-create transformative solutions that advance systems change. Her research and practice focus on the cultural and social determinants of health, driving health equity for First Nations, Māori, Pasifika, and culturally and linguistically diverse (CALD) communities across Australia and internationally. Renowned for her commitment to community-led research, Dr Akbar specialises in elevating community and consumer voices through genuine partnerships, advocacy, and capacity building. Her work bridges academia, policy, and practice, ensuring that culturally grounded evidence translates into real-world impact—particularly in areas of chronic conditions prevention and management, health systems strengthening, and culturally responsive models of care.
All Speakers

Q&A

10:15 AM - 10:30 AM

Biography

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