Data Consent - Terms and Conditions

Registration Terms and Conditions

Full payment for registration fees must be received prior to the Congress etc.
All prices are in Australian dollars and include Goods and Services Tax of 10%.
Earlybird registration closes 1st July 2026. If payment has not been received by this date, then standard rates will apply.
If you cancel your registration on or prior to 19 June 2026 you will receive a refund less a cancellation fee of $25.
If you cancel your registration between 20th June - 19th July 2026, you will receive a refund less a cancellation fee of $150. Cancellations made after this date are non-refundable.
The Privacy Act 1988 provides that, before your name and contact details can be published in a list of participants you must give your consent. If you select ‘Yes, I do want my details to be included in the list of participants’ on the registration form or by email, your details may be distributed to:
- Congress delegates, sponsors and exhibitors
- Organisers of future Diabetes Australia, ADEA and ADS events
If, for reasons beyond the control of the Organising Committee, the Congress is cancelled, registration fees will be refunded after the deduction of expenses already incurred.
By registering for the Congress, you are confirming consent for any video and photographs taken at the Congress, in which you may appear, to be used by the Association in promotion of the Congress.
By registering for the Congress, you are consenting for your data to be used as per the “Data Consent Policy”. If you decide against your data being used, your registration will be cancelled less the cancellation fee above.

Information Presented at the Congress

The information presented at the Congress is solely intended for Health Care Professionals.
You understand and agree that you are being provided with the information for educational and informational purposes only and that information will be provided to educate you on the latest scientific, clinical, therapeutic and educational advancements.
You understand and agree that whilst the content is accessible worldwide, some content may be applicable to particular regions only, such as Australia and New Zealand.

Although the Congress strives to present only current and accurate information at its Congress, you agree not to solely rely on this information or consider it to be any form of professional advice without additional independent review of its accuracy, completeness, efficacy, and timeliness.
Any decisions as to how you use this information is in your sole discretion and the Congress will not be liable for any issues that may arise from such use.

Participant Conduct

You will conduct yourself in a professional manner that is free from any form of discrimination, harassment, or retaliation.
You will treat all participants with respect and consideration to create a collegial, respectful, inclusive, and professional environment at the International Diabetes Federation Western Pacific Region and Australian Diabetes Congress 2026 and Metabolic Diseases 2026.

Legal Claim

This agreement is subject to the law of Australia. In the event of any legal claims arising from either party, Australia shall be the sole court of jurisdiction.

Program

the Congress reserve the right to modify the program, which is published as an indication only.

Recordings

The Client/Association plans to record the Congress, which recording will be made available on the Congress websites and for distribution to Congress registrants.
In addition, the Congress will be live-streamed. I acknowledge that photographs and/or videos may be taken of me and other attendees at any time during the Congress and may be used in media, including websites and print publications.

Insurance

If you are travelling to the Congress, it is strongly recommended that you purchase comprehensive travel insurance to cover the duration of your visit.

Accommodation Terms and Conditions (if applicable)

Prices are in AU dollars and include Goods and Services tax of 10%
A credit card guarantee is taken at the time of booking. The credit card will be charged by the hotel as specified below
Rates provided for each of the hotels are specific to the Convention dates only and are room only unless specified
Room configurations are subject to availability. The requested configuration will be sent to the hotel but cannot be guaranteed
You will be asked to provide credit card details for pre-authorisation on check in. If you do not wish to use your credit card then alternatively you can pay a deposit on check in
Please be advised the hotel may apply a surcharge to all credit card payments, payment by cash or EFTPOS will not incur a surcharge.

Best Western Melbourne City

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel. Please note, the hotel will charge the full amount to this card 30 days prior to your arrival.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.5% surcharge applies to all credit card payments.
On check-in, guests will be asked to present an additional $100 security deposit (per room), which is held until check out. This deposit can be processed onto a credit card, where it may be held as a preauthorization for up to 30 days after checking out, or in cash which can be returned upon check out, minus any additional charges incurred.
Check-in time: From 3PM. Check-out time: By 11AM.

Hotel Indigo Melbourne on Flinders

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel. Please note, the hotel will charge the full amount to this card 30 days prior to your arrival.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.9% surcharge applies to all Amex, Visa and Mastercard payments. A 3% surcharge applies to all Diners and JCB payments.
Check-in time: From 3PM. Check-out time: By 10AM.

Pan Pacific

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel. Please note, the hotel will charge the full amount to this card 30 days prior to your arrival.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.25% surcharge applies to all Amex, Visa and Mastercard payments. An additional surcharge may apply for other credit card types.
Check-in time: From 3PM. Check-out time: By 11AM.

Quincy Hotel Melbourne

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel to guarantee the booking only. Full payment should be made directly with the hotel on check-in. Any additional costs and incidentals incurred whilst at the hotel are to be paid on check-out.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.20% surcharge applies to all credit card payments except Diners and JCB which incur a 2.5% surcharge.
Check-in time: From 3PM. Check-out time: By 11AM.

Holiday Inn Express Melbourne Southbank

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel. Please note, the hotel will charge the full amount to this card 30 days prior to your arrival.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.9% surcharge applies to all credit card payments except Diners and JCB which incur a 3% surcharge.
Check-in time: From 3PM. Check-out time: By 10AM.

Novotel Melbourne South Wharf

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel. Please note, the hotel will charge the full amount to this card 30 days prior to your arrival.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.4% surcharge applies to all credit card payments.
Check-in time: From 2PM. Check-out time: By 11AM.

AC Hotel by Marriott

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel. Please note, the hotel will charge the full amount to this card 30 days prior to your arrival.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.95% surcharge applies to all credit card payments.
Check-in time: From 3PM. Check-out time: By 11AM.

Shadow Play by Peppers

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel to guarantee the booking only. Full payment should be made directly with the hotel on check-in. Any additional costs and incidentals incurred whilst at the hotel are to be paid on check-out.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.4% surcharge applies to all credit card payments.
Check-in time: From 2PM. Check-out time: By 10AM.

Crowne Plaza Melbourne

To secure your reservation, a credit card guarantee for the full stay is required. The credit card details provided via the online booking form will be securely transferred to the hotel. Please note, the hotel will charge one night's deposit to this card 30 days prior to your arrival. The remaining payment should be made directly with the hotel on check-in. Any additional costs and incidentals incurred whilst at the hotel are to be paid on check-out.
If you cancel your booking on or after 14 July 2026, or fail to check in on your scheduled arrival date, a cancellation fee equivalent to the full stay will be charged to the credit card provided.
Any incidental expenses or additional charges incurred during your stay must be settled directly with the hotel upon departure.
A 1.9% surcharge applies to all credit card payments.
Check-in time: From 3PM. Check-out time: By 11AM.