Ray Delany has nearly three decades of experience leading digital-driven change across healthcare in New Zealand. He has held executive and implementation roles at one of the country’s largest District Health Boards, and at a national level with the Ministry of Health and Health New Zealand. He has been involved in major digital initiatives across hospitals, specialist practices, and primary care, and is a member of the Primary Care AI Working Group. Ray has conducted extensive research into what makes digital initiatives in healthcare succeed. He writes and speaks regularly on what technology means for healthcare leadership and frontline professionals, with a deliberate focus on workforce augmentation. Ray’s pragmatic approach is grounded in people before technology, and in applying lessons from the past to shape more effective, sustainable change in the future.

Dr Lara Hopley is a specialist anaesthetist with firm roots at Waitematā who has spent the past several years working as the first Chief Clinical Informatics Officer for Health New Zealand, Te Whatu Ora. She has extensive experience at getting things done at the interface between digital and clinical care. Her passion is building systems that work well and minimise waste.Digital stablisation and modernisation will only succeed if strong, capable clinical leaders who are digitally aware work hand-in-hand with digital experts to fashion a modern system that works for us, rather than us working for it. We need technology that gives us time to think, that does the job, that makes it easier to do the right thing, and that uses human factors engineering to divert us away from failure. More than simply deploying suitable tools, we need to ensure that processes they are there to support are built well for people, and that everyone is recruited to the cause of continuous quality improvement. Teams that are passionately involved in the whole process well are more likely to ensure that the system flourishes.

Kalolo Haufano is a Co-Founder of Hendrix Health, Heidi's local partner in New Zealand, working to bring trusted AI into healthcare across the motu. As COO and Head of Customer Success, Kalolo leads the Hendrix team supporting the use of Heidi by now more than 25,000 clinicians across Aotearoa. His team is responsible for onboarding, training, and adoption across a wide range of settings, from primary care and allied health through to hospital and enterprise environments. Through this work, Kalolo has had the privilege of seeing Heidi used across many different clinical contexts, and has learned an enormous amount from clinicians and the realities of their day to day workflows. He believes the value of any tool lies in how well it fits into real workflows, reducing documentation burden so clinicians can spend more time with patients. Kalolo is also a strong advocate for AI literacy, which he believes is a human right. He is committed to ensuring that everyone, regardless of role or background, has the understanding and confidence to engage with AI safely and meaningfully as it becomes part of everyday healthcare.

Richard is a GP at Island Bay Medical Centre, with a 25-year history of health IT. He is passionate about using IT to make practices run efficiently, and to result in better patient outcomes. He's a past medical director or the RNZCGP and past deputy chair of Tu ORA PHO. He is currently medical advisor to intellitekhealth, which provides integrated AI scribe solutions across multiple PMS/EHR systems.