Frequently Asked Questions 

Please see below a list of commonly asked questions about the 2025 Looking Ahead Infrastructure Symposium

If you can’t find the answer to your question here, please don’t hesitate to contact us by emailing InfrastructureEvent@theconferencecompany.com or by phone +64 9 360 1240.  


REGISTRATION AND ATTENDANCE

What are the registration fees?

The fees are available to view on the registration page.

Where do I collect my badge at the venue?

On the day all delegates will need to enter Parliament via the main door and go through standard security screening and bag check (similar to an airport screening system). Then please proceed to the registration desk on level 1 to collect your badge and be given a parliament sticker to inform venue security that you are here for an event. The desk will be open from 0800hrs to 1700hrs.

Is the networking function included in my registration?

The networking function is included in the in-person registration.

How can I reserve a hotel room and what rates are available?

We are pleased to advise we have secured delegate rates for Conference attendees at the Sofitel Wellington and you can book here.

Can I register onsite?

Unfortunately due to limited in-person spaces and venue security requirements only virtual registrations are accepted after the 19th June 2025.

I want to cancel my registration. Can I get a refund?

All cancellations must be received in writing so please email InfrastructureEvent@theconferencecompany.com. Cancellation notice received prior to 25 May 2025 will be eligible for a refund, less a NZ$50 administration fee for in person registration and NZ$35 for virtual registration. Cancellations after this date are non-refundable, however, you are able to transfer your registration to another person (in person transfers must be complete before the 19th June 2025).

I only want to attend one session, can I get a session pass?

Individuals wanting to attend one session must register for a full registration. Unregistered attendees will not be allowed access.

What services are available for special needs and requests?

We encourage persons with disabilities to participate in the programme and social events. 

Please contact InfrastructureEvent@theconferencecompany.com to request services or other accommodations for any special needs or note these on your registration form. If you have dietary preferences, please be sure to describe those on the space provided on the registration form when you register.

If you have any queries about the Symposium arrangements please contact us on:

Email: InfrastructureEvent@theconferencecompany.com
Telephone: +64 9 360 1240
The Conference Company

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