Programme

Communicating for trust, creditability and confidence

Tracks

Track 3

Wednesday, November 18, 2026

10:45 AM - 12:45 PM

Details

Effective communication underpins dairy’s success and is critical to maintaining public and consumer confidence—particularly as sustainability expectations evolve, nutrition science advances, new technologies emerge, and crises occur. This session explores trust related communication trends, recent industry experience, and an NGO perspective on what good (and poor) communication looks like in practice.

You need to enable JavaScript to access this site.

Follow these instructions on how to enable JavaScript.

Internet Explorer

Select Tools from the top menu
Choose Internet Options
Click on the Security tab
Click on Custom Level
Scroll down until you see the section labelled Scripting
Under Active Scripting, select Enable and click OK

Google Chrome

Select the menu icon on the browser toolbar
Select Settings
Click the Show advanced settings... link then Content Settings in the Privacy section
Select Allow all sites to run JavaScript (recommended) and click Done

Safari (Mac)

Select Safari from the top menu
Choose Preferences
Choose Security
Select the checkbox next to Enable JavaScript